Please find below a lot of information about our customer service. Do you have other questions? Please contact us! We are always happy to help you!

I want to order, how can I pay?
Information about payments.

I ordered a product, when and how do I get it?
Information about delivery terms and shipment costs.


Unfortunally I want to return my products, how does it work?
Information about our return policy.

Cartrippn’, I have a complaint…
Information about complaints.

How is my privacy protected?
Here you can find our general terms and our privacy policy.